Contact Us
We’re here to help
If you have a question about a product, an order, delivery, return or refund, please contact us by email. Our customer service team will respond during business hours.
Customer service hours
Monday to Friday
9:00 a.m. to 5:00 p.m.
Closed on weekends and French public holidays.
Registered office
ATELIER SAPOÉ
12 rue Étienne Dolet
93170 Bagnolet
France
Order enquiries
When contacting us about an existing order, please include:
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Your full name
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Your order number
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The email address used when placing the order
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A clear description of your request
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Photographs if your product arrived damaged, defective or incorrect
This information will help us review your request efficiently.
Company information
ATELIER SAPOÉ
SASU with share capital of €1,500
SIREN: 981 346 968
SIRET: 981 346 968 00010
RCS Bobigny: 981 346 968
VAT number: FR27 981346968
Website: https://sapoestore.com
Email: support@sapoestore.com